Privacy Policy

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information:

• ✦Contact details including your name, address, billing address, shipping address, phone number, and email address.
• ✦Financial information including credit card, debit card, payment card information, transaction details, and other payment details.
• ✦Account information including your username, password, security questions, preferences and settings.
• ✦Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel.
• ✦Communications with us including the information you include in communications, for example, when sending a customer support inquiry.
• ✦Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• ✦Usage information including information regarding your interaction with the Services.

Personal Information Sources

We may collect personal information from the following sources:

• ✦Directly from you including when you create an account, visit or use the Services, or communicate with us.
• ✦Automatically through the Services including from your device when you use our products or services or visit our websites.
• ✦From our service providers including when we engage them to enable certain technology.
• ✦From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• ✦Provide, Tailor, and Improve the Services — to process payments, fulfill orders, manage your account, arrange shipping, and create a customized shopping experience.
• ✦Marketing and Advertising — to send marketing and promotional communications by email or text, and to show you relevant advertisements.
• ✦Security and Fraud Prevention — to authenticate your account, provide secure payments, and detect fraudulent or malicious activity.
• ✦Communicating with You — to provide customer support and maintain our business relationship with you.
• ✦Legal Reasons — to comply with applicable law or respond to valid legal process.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes:

• ✦With vendors and service providers who perform services on our behalf (e.g. payment processing, data analytics, cloud storage, shipping).
• ✦With business and marketing partners to provide marketing services and relevant advertisements.
• ✦When you direct or consent to our disclosure of certain information to third parties.
• ✦With our affiliates or otherwise within our corporate group.
• ✦In connection with a business transaction such as a merger, or to comply with applicable legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. Shopify is responsible for the processing of your personal information in these circumstances. To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of such sites. Our inclusion of such links does not imply any endorsement of the content on such platforms.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted. We do not knowingly "share" or "sell" personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information:

• ✦Right to Access / Know — You may request access to personal information that we hold about you.
• ✦Right to Delete — You may request that we delete personal information we maintain about you.
• ✦Right to Correct — You may request that we correct inaccurate personal information we maintain about you.
• ✦Right of Portability — You may receive a copy of your personal information and request that we transfer it to a third party.
• ✦Managing Communication Preferences — You may opt out of promotional emails at any time using the unsubscribe option.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us, or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us: